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Privacy Policy
This applies to UNIVERSAL PARCEL DELIVERIES® customers and expresscourierlogistics.com visitors, unless a separate privacy notice is prominently displayed.

 

Personal Information
We collect personal information directly from you and your transactions with us. We also occasionally obtain information about you from verification services and commercial sources, such as to acquire permission-based marketing lists.

 

Uses

  • We use your information to provide you our products and services, or respond to your inquiries.
  • We do not sell customer or mailing lists to outside parties, including marketers.
  • We protect your information under the Privacy Act. We only share your information in the following limited situations: to a congressional office on your behalf; to financial entities regarding financial transaction issues; to our auditor; to entities, including law enforcement, as required by law or in legal proceedings; to customs agencies relating to outgoing international mail; to contractors and other entities to fulfill your product or service; or with your consent

 

Your Choices

  • We only market other products/services to you with your consent, based on your marketing preferences.
  • You may create or change your preferences by accessing your account on expresscourierlogistics.com and editing your profile.

 

Important Information
You may access information we maintain about you by contacting the program office for the product/service you ordered, or by contacting the privacy office at the addresses provided.

 

Privacy Act notice:

Your information will be used to provide you requested products, services, or information. Collection is authorized by 39 USC 401, 403, & 404. Providing the information is voluntary, but if not provided, we may not process your transaction. We do not disclose your information to third parties without your consent, except to facilitate the transaction, to act on your behalf or request, or as legally required. This includes the following limited circumstances: to a congressional office on your behalf; to financial entities regarding financial transaction issues; to an Express Courier auditor; to entities, including law enforcement, as required by law or in legal proceedings; to domestic and international customs relating to outgoing international mail pursuant to federal law and agreements; and to contractors and other entities aiding us to fulfill the service (service providers).

 

Information Collected from Emails and Online Forms
Many of our programs and websites allow you to send us an email. We will use the information you provide to respond to your inquiry, provide information, or to fill your order for postal products and services in which you have expressed an interest.

Remember that email may not necessarily be secure against interception. If your email communication is very sensitive, or includes information such as your bank account, charge card, or social security number, you should send it by mail unless the Web site indicates the particular site is secured.

 

Information Collected and Stored Automatically
We automatically collect certain information about your visit to expresscourierlogistics.com. We limit the data collected to meet specific business needs and to fully protect your privacy. We thus may know what path(s) you took on expresscourierlogistics.com, but we don’t know who you are. Except for authorized law enforcement investigations, we do not use this information to identify you personally without your express consent.

 

We automatically collect and store the following information about your visit:

  • General log information—Internet domain (for example, "xcompany.com" or "yourschool.edu"); Internet Protocol (IP) address; operating system; the browser used to access our Web site; the date and time you access our site; and the pages that you visited. We use the information to help us make expresscourierlogistics.com more useful to visitors. We use it to learn about how locations on our site are being used, what information is of most and least interest, and to ensure expresscourierlogistics.com can interface with the types of technology our visitors use. We also use the information to tell us of any possible site performance problems.
  • Referral and statistical information where we have links or ad banners to or from expresscourierlogistics.com. Such data may include aggregate data such as the number of click-throughs that occurred. It may also include specific data, such as whether you are a repeat visitor; whether you visited a page with a banner on it or clicked on an ad banner and then used our site (for instance, to register or make a purchase); the value, date and time of any sale; and the identity of the site which you linked to or from expresscourierlogistics.com. We collect this information to know which links and banners are effective. For example, this allows us to determine which ads may be of most interest and to help us control how many times a specific ad is displayed.
 

Cookies
Cookies may be categorized as session or persistent, which describes the length of time that they stay on your system. Both session and persistent cookies are used on this site. The following are detailed descriptions of how we use these cookies.

 

Session Cookies
A session cookie is a small piece of textual information that a server places temporarily on your browser during the time your browser is open. The cookies are erased once you close all browsers. We use session cookies in the following manner:

  • Log-on and log-off administration—If you decide to register with our site, so as, for example, to use one of our online services, session cookies help with the log-on and log-off process. The cookies enable us to recognize your log-on ID when you log on so that we do not establish a duplicate registration record for you.
  • Transactions and site usability — We use session cookies to improve how you navigate through expresscourierlogistics.com and conduct transactions. As examples, session cookies are used to maintain your online session as you browse over several pages; to store and prepopulate information so that you do not have to reenter the same information twice; to enable the postage rate calculator; and to retain your shopping cart information. Session cookies may also be used to collect referral statistics when you click on a link or ad banner to or from expresscourierlogistics.com
 

Persistent Cookies
A persistent cookie is a small piece of text stored on your computer’s hard drive for a defined period of time, after which the cookie is erased. We do not collect or link to personal information through persistent cookies without your express consent. We use persistent cookies as follows:

  • Site usage measurement—Our site measurement tool uses a persistent cookie to assist us in measuring how and when our Web site and its various components are used. It functions as a “visit cookie,” so that we can determine if you are a repeat visitor to our site. This allows us to know if we are attracting new visitors and what aspects of the site seem most useful. The cookie will expire 30 days after your last visit.
  • Log-off safety function—We use a persistent cookie to automatically log you off of expresscourierlogistics.com if there has been no activity for 15 minutes. This is done for your safety to ensure that, if you have finished using our site, but have forgotten to log off, no one else can use your computer via your log-on and password. The cookie is permanently removed from your computer when you log off, or, if you have closed the browser without logging off, it is removed within 15 minutes from your last activity.
  • Opt-in cookies—Persistent cookies allow us, at your request, to recognize you when you return to usps.com, or to remember certain information that you have provided us. The recognition feature allows you to log on to expresscourierlogistics.com automatically, without having to enter your name and password each visit. The cookie assigns a random number to you, which we link to personal information you have provided and your purchase history. This allows us to personalize the site for you and tailor the content to your needs, for instance to show you other products you may be interested in. Other cookies allow us to remember certain information related to prior transactions, such as package tracking numbers, or mailing or address lists, so that we may prepopulate those fields for you on return visits. These features and cookies are strictly at your option and for your convenience. We will also present you with a convenient way to remove the cookies, via where you manage your account, if you decide later that you want to terminate one or more of these functions. The cookies will expire one year from your last visit.
  • Ad banner cookies—On our behalf, persistent cookies and beacons (described below) may be set and managed by third party advertising suppliers to support ad banners. Ad banner cookies are set when you view or click on an ad banner on expresscourierlogistics.com, or an ad banner on another site for a product, and persist for no more than five years.
 

Security
In those instances where we secure your personal information in transit to us and upon receipt, the Postal Service uses the industry standard encryption software, Secured Socket Layer (SSL). The URL in your browser will change to “HTTPS” instead of “HTTP” when this security feature is invoked. Your browser may also display a lock symbol on its bottom task bar line to indicate this secure transmission is in place.

For site security purposes and to ensure that this service remains available to all users, the Postal Service employs software programs to monitor network traffic in order to identify unauthorized attempts to upload or change information, or otherwise cause damage. Except for authorized law enforcement investigations, no other attempts are made to identify individual users or their usage habits other than those uses identified in this policy. Unauthorized modification or misuse of information stored in this system will be investigated and may result in criminal prosecution.

 

Access
If you have provided personal information to us, you may request to review the information that we have maintained. Please contact the program office that provided you the product or service, the office that handled your inquiry, or the privacy office at the addresses below. We will correct or delete any inaccurate information upon your request.

 

Inquiries
We would like to hear from you if you have any questions or complaints regarding our privacy policy or use of your information.